DELIVERY & COLLECTIONS
When shopping at NLC, our website will ask for your postcode, in most cases we offer a free delivery service, however, KW, IV, PA & ANYTHING NOT MAINLAND charges occur.
NLC deliveries are fulfilled by our own fleet of 3.5t flatbed vans. This means that its easier for us to get down all the small narrow streets and private lanes, making sure we can get your items to you. Should you have any specific access requirements or instructions, please discuss these with the sales staff upon placing your order.
Communication is important to us and to you, that’s why our sales staff will contact you the weekend prior to your delivery with a date, our drivers will then contact you the night before that delivery date with an ETA.
We deliver to the curb side ONLY! We are not insured to enter your property, or to access the property in any way.
Please note. With deliveries in the London area, we may need to deliver throughout the night to get in and out of the area to avoid traffic and delays to our busy schedules. Our drivers are specially trained with the skills of ninjas and therefore you won’t even know we have been, leaving you with your item placed neatly on your drive for when you wake up.
Our vehicles are loaded 24hrs before the delivery date and therefor any changes to your order must be made at least 48hrs prior to delivery, if you do cancel or amend your order in anyway after the dedicated time period then you will be charged £45 for the delivery.
Collections are more than welcome, we have 2 sites based in East Yorkshire with a huge range of products, please let us know if you would like to collect and will ensure the product is ready and waiting at the site of your choosing.